100% Trade-In Policy
Once you have purchased a rug, you can return it, for any reason at any time in your life for 100% of your purchase price in store
credit.  T
o be valid, the rug may not be cut, burned, stained, or have fringe damage.  Cleaning and repair fees may be deducted from
your credit at the time of your trade-in.  The rug must have been professionally cleaned by our service at least once every two years
to validate the trade-in policy.  Trade-in store credit may only be used toward the purchase of an in-stock rug and may not be applied
to furniture purchases. Custom orders will be reviewed for trade-in on a case by case basis.


Try-Before-You-Buy On Approval Policy
You can take any rug home for a "test drive."  Our on approval trial period allows you to borrow the rug without purchasing it.  This
allows you to see the piece in you own decor, making your
decision to purchase easier.  A credit card number is required for in-state
customers, out of state customers require a 100% deposit, which will be refunded if the rug is not kept.  Any rugs not returned after 7
days will results in the credit card with the account being charged.


Lowest Price Guarantee
We promise that rug for rug, quality for quality, we will not be undersold.  We guarantee that we will give you the lowest price or we
will b
eat any competitors advertised price by at least 10%. At Lexington Oriental Rugs we take pride in providing only the finest rugs
at the lowest possible prices, so buy with confidence knowing that we stand behind our claim of better value...every day.


Custom Orders
Due to the nature of custom ordered rugs the following policies are necessary to provide the best quality and lowest prices for our
customers.  Once an order is placed, it is not cancellable or refundable.  A 50% deposit is required prior to placing the order, this
deposit is also non-refundable.  Custom ordered rugs are reviewed and made eligible for our 100% Trade-in Policy on a case by
case basis.

Cleaning and Repair
Lexington Oriental Rugs employs an expert staff to perform cleaning and repair services for our clients.  All service are completed by
hand
without the use of machines or chemicals.  See store manager for quotes and details.
859-254-4412